Legal Notice & Privacy Policy

Last updated: 29 October 2026

1. Website Publisher

The website www.rivageflowers.com presents the activities of Rivage Flowers, a brand operated by Candice Nguyen SARL, a French limited liability company with a share capital of €1,000, registered with the Marseille Trade and Companies Register (RCS) and the French National Business Register (RNE) under number 953 518 776.

EU VAT number: FR53 953 518 776

Email: contact[@]rivageflowers[.]com

Publication Director: Candice Nguyen

Website Hosting

The website is hosted by OVHcloud, 2 rue Kellermann, 59100 Roubaix, France.

2. Intellectual Property

All content published on this website, including texts, photographs, videos, graphic designs, logos and visual materials, is protected by applicable intellectual property laws.

Unless otherwise stated, such content belongs to Candice Nguyen SARL or is used with permission from the respective rights holders.

Any reproduction, distribution, modification or reuse, in whole or in part, without prior authorisation is prohibited, except where permitted by law.

3. Data Controller

The controller responsible for processing personal data collected through this website is Candice Nguyen SARL, operating under the Rivage Flowers brand.

For any enquiries concerning your personal data, please contact:

contact[@]rivageflowers[.]com

4. Personal Data We Collect

Contact Forms

When you contact us through our website, we collect the information you choose to provide, including your contact details, project information and the content of your message.

This information is used to review your enquiry, respond to your request and manage subsequent communications.

Wedding Budget Calculator

Our wedding budget calculator allows visitors to select floral design services and receive a preliminary cost estimate.

When an enquiry is submitted, we collect the following information:

  • Name;

  • Email address;

  • Wedding date;

  • Wedding venue;

  • Selected floral services and quantities;

  • Estimated project budget.

This information is stored in a database accessible through the secure WordPress administration area and is also transmitted to Rivage Flowers by email.

The information is used solely to review your enquiry, prepare a potential quotation and follow up on your project.

Using the calculator does not constitute a booking or confirmation of services. All estimates are indicative and do not replace a personalised quotation.

5. Purposes and Legal Bases for Processing

We process personal data to:

  • Respond to enquiries and requests for information;

  • Review floral design and event projects;

  • Prepare and provide quotations;

  • Manage pre-contractual communications;

  • Manage business relationships where services are commissioned;

  • Maintain the security and functionality of the website.

The processing of enquiries is primarily based on taking steps at the request of the individual prior to entering into a contract, under Article 6(1)(b) of the General Data Protection Regulation (GDPR).

Other processing activities, including website security and certain administrative operations, may be based on our legitimate interests or applicable legal obligations.

Submitting an enquiry through the wedding calculator does not constitute consent to receive newsletters or promotional communications.

6. Data Retention

Personal data relating to enquiries that do not result in a commercial relationship is retained for a maximum of three years from the last contact initiated by the individual concerned, unless a specific legal obligation or justified necessity requires otherwise.

Where services are contracted, data required for contractual management, invoicing, accounting and compliance is retained for the periods prescribed by applicable law.

Enquiries stored in WordPress are deleted or anonymised when their applicable retention period expires.

7. Data Access and Security

Personal data is accessible only to authorised individuals responsible for handling enquiries on behalf of Rivage Flowers and, where necessary, to technical service providers involved in hosting, maintenance or message delivery.

Appropriate technical and organisational measures are implemented to protect personal information against unauthorised access, disclosure, loss or alteration.

Personal data collected through our forms is not sold to third parties.

Any transfer of personal data outside the European Economic Area is subject to the safeguards required by applicable data protection legislation.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies necessary for its operation, including session management, security, browsing preferences and WordPress administration.

Analytics services or embedded third-party content may also use tracking technologies.

Where consent is legally required, these technologies are activated only after the visitor has given their consent.

Visitors may manage their preferences where consent management tools are available and may also adjust their browser settings.

9. Third-Party Content

Certain pages may include embedded content or features provided by external services, such as videos, maps or social media publications.

These services may process personal data in accordance with their own privacy policies.

10. Your Rights

Under the General Data Protection Regulation, you may exercise the following rights, subject to the conditions established by applicable law:

  • Right of access;

  • Right to rectification;

  • Right to erasure;

  • Right to restriction of processing;

  • Right to object;

  • Right to data portability, where applicable;

  • Right to withdraw consent where processing is based on consent.

To exercise your rights, please contact contact[@]rivageflowers[.]com

You also have the right to lodge a complaint with the French Data Protection Authority (CNIL): www.cnil.fr.

11. Changes to This Policy

This Privacy Policy may be updated to reflect changes to the website, its services or applicable legal requirements.

The date of the latest revision is indicated at the top of this page.

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